To provide the skills and knowledge to effectively assess an individual's performance.

• How to identify performance standards in relation to manufacturing
  • The need for clear performance targeting 
  • Collecting relevant information from different avenues
  • Identifying high and low standards of individual performance
• Explore different solutions available in the workplace to achieve the best results for individuals
  • Using current available resources to best effect
  • Consider the consequences for the individual and the organisation
• Recall how non-verbal behaviour can aid understanding in communication
  • Explore fundamentals of body language
• Understand assertive modes of behaviour and different approaches to achieving win/win situations
  • Types of behaviour acted out by people
• Demonstrate giving fair feedback during an interview
  • The interview itself
  • Gaining commitment from the individual
• Understanding the legal context
  • Internal policies, HR, Personnel and the legal context for disciplinary and grievance procedures
  • Fundamental employment laws in context to healthcare manufacturing scenarios
• Action planning for work based integration of learning
  • How to integrate learning in a manufacturing workplace