The first day of this 3-day programme is the Writing SOPs Training course, which provides the opportunity to learn effectively, how to dissect a task down into a logical structure and sequence, write the SOP and test it in use before approval.

Day 2 and 3 of this programme, is the Train the Trainer course which provides the learners with the practical skills and knowledge to provide one-to-one training based on an SOP or related task.

Learners will be expected to deliver a one-to-one training session and be assessed by the trainer. Feedback will be given to encourage the learner to gain more competence and confidence in their future training events.

Day 1

• Understand the need for SOPs
  • Why have and use procedures?
  • Understand what key features constitute an SOP
  • Why some SOPs are difficult to understand, use and are not readily accepted by the users
  • What makes an effective SOP?
• Defining where SOPs fit within a Quality System
  • How SOPs fit in with other documentation
  • How to control and manage SOPs
• Create a simple process flowchart
  • Break down a task into logical steps
  • Create a flowchart from the logical steps
  • Provide a flowchart as the first part of an SOP
• Create a simple SOP
  • Use the flowchart to create a simple SOP
  • Review the SOP for potential improvements
• Training and SOPs
  • The importance of training to SOPs
  • Different training documents to use

Day 2

• Identify how learning styles can affect learning
• Recall the key areas of one-to-one training through self assessment, questioning and interactive group work
• Consider and address items that can affect learning
• Write an instruction and training plan for training delivery

Day 3

• Employ a range of questioning techniques to assess learners under instruction
• Understand the importance of listening skills during the training process
• Deliver a training session using a generated instruction plan and a training task breakdown plan
• Assess learner under instruction through observation and questioning

This course can be delivered to a group of up to 8 delegates at your premises. Request a quote for an onsite course.

ITS offers onsite training courses delivered by an English-only speaking trainer for companies in Europe and Worldwide. ITS has delivered courses to delegates from a number of countries including Belgium, France, Germany, Ireland, Jordan, Russia, Sweden and Switzerland.

ITS’ Regulatory Training Manager, Alan Benbow, has developed extensive knowledge of this specialist area from 22 years’ industry experience working with Johnson & Johnson, and Wyeth Pharmaceuticals.

During his 14 years at Wyeth, Alan was involved in a wide range of activities including, at operational levels, developing operators, craftsmen, and technicians; he was also responsible for training and assessing operational employees to NVQ standards. From a mid-management perspective, training and development initiatives included facilitating continuous improvement projects and best practices, and receiving internal recognition awards. more ›