Advanced Business Operational Solutions for Optimised Decision-Making at ITS
At ITS, we recognise the importance of reliable and up-to-date information in making sound business choices.
To that end, we offer a broad selection of advanced business operational solutions designed to help our clients optimise their processes and enhance their decision-making capabilities.
Our team of seasoned specialists possesses extensive knowledge of state-of-the-art technologies and resources for effective data handling, analysis, and presentation.
Our commitment is to deliver customised solutions that align with our client's individual needs and assist them in attaining their corporate goals.
Customised Business Operational Solutions to Enhance Performance and Achieve Goals
Whether it's streamlining supply chain operations, monitoring critical performance metrics, or managing customer interactions, we provide tailored solutions that fit seamlessly with their existing software and data sources.
We collaborate closely with our clients to gain a comprehensive understanding of their business needs and objectives, enabling us to design solutions that are aligned with their goals.
Our skilled engineers are committed to understanding our customers' perspectives to ensure that we deliver solutions that meet their expectations and deliver the desired outcomes.
BUSINESS OPERATIONAL SOLUTIONS
SERVICES INCLUDE, NOT LIMITED TO:
Cyber Security for Operational Technology
At ITS, we recognise the importance of cyber security for Operational Technology (OT) systems that control and monitor critical operations. Our team of experts provides comprehensive cybersecurity solutions that address the unique challenges of OT systems, including Supervisory Control and Data Acquisition (SCADA) systems. With our solutions, you can protect your critical assets from cyber attacks, maintain operational integrity, and ensure business continuity.MORE INFO
ITS designs reliable and robust OEE solutions to automatically collect, calculate and deliver a range of data including machine, production and equipment efficiency, waste, downtime, orders, operators, shifts, events, products, quality and downtime causes and frequency for further analysis. These automated systems enable companies to make effective, quick decisions that improve overall plant efficiency.MORE INFO
MDR Compliant Solution
At ITS, we provide MDR compliant solutions to assist medical device manufacturers in meeting the European Medical Device Regulation requirements. With the introduction of the MDR, medical devices must carry a unique device identifier (UDI) to improve patient safety, product quality, and traceability accuracy. Our UDI automation solutions enable medical devices to be tracked throughout the supply chain, ensuring regulatory compliance and improving overall product quality.MORE INFO
Track & Trace
Our traceability systems provide real-time, computerised solutions for tracking and tracing products, packaging, equipment, vehicles, and people throughout all stages of processing and distribution. By utilising automatic devices such as code readers and RFID, you can gather real-time data from the plant and warehouse, ensuring full audit trails and accurate genealogy to meet industry regulations. With Track & Trace solutions, you can streamline your operations, enhance productivity, and proactively address potential issues.MORE INFO
Digital Twins with a Purpose
In partnership with ICONICS. our digital twins are data-driven replicas of real-world objects that provide valuable insights and analytics to optimise your operations. We provide geospatial digital twins that offer a simple and easy-to-understand representation of your assets. With the help of VR wearable devices, we can create an immersive user experience that allows your staff to walk around your digital twin and use it for development activities, training purposes and to enhance safety.MORE INFO
Food Traceability Systems
At ITS, we provide food traceability systems that enable food and beverage manufacturers to meet the traceability requirements set by the EU food law. Our computerised traceability systems collect real-time data from every stage of the manufacturing process and enable manufacturers to link the raw ingredients from suppliers to a batch of products. This provides end-to-end visibility, tracking and tracing of the product, which can improve efficiency, quality control and reduce the risk of foodborne illnesses.MORE INFO
We specialise in R&D expertise in pharmaceuticals, biopharma, medical devices, chemicals, and food manufacturing. Our qualified team of engineers with diverse skill sets enables us to develop new automated sample preparation methods in the chemical and pharmaceutical industries, improving production efficiency, accuracy, and safety. With a focus on innovation and problem-solving, we recently completed a project aimed at reducing sample preparation time for the measurement of Acrylamide in food from 1.5 - 2 hours per sample to less than 10 minutes and removed the requirement for qualified lab technician involvement.MORE INFO
Service Level Agreements (SLA)
We appreciate that many companies do not have all the engineering resources they need to provide 24-7-365 cover, so we provide support and maintenance contracts through Service Level Agreements (SLAs), including the facility for 24-7-365 call-out cover and the provision of routine activities. Our SLA services are designed to be flexible, to meet your specific requirements in order to improve your company’s performance, by increasing process reliability and uptime.MORE INFO
Your Trusted Partner for Business Operational Solutions
Business Operational Solutions for Informed Decision-Making by ITS
Our business operational solutions are tailored to help clients gain complete control over their business operations.
Our team at ITS collects and analyses data from various sources to provide real-time insights into key performance indicators, enabling our clients to make informed decisions quickly.
We collaborate closely with our clients to design solutions that align with their business requirements and objectives. Our team of experienced professionals is well-versed in the latest technologies and tools for data management, analysis, and reporting.
We offer end-to-end solutions, including system design, implementation, and ongoing support.
At ITS, we are dedicated to providing high-quality, reliable business operational solutions that help clients achieve their goals.
Our proven track record of success and customer satisfaction speaks to our expertise and commitment to excellence.
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Here to Help with Business Operational Solutions
To help answer any questions you may have, we’ve compiled a list of frequently asked questions to provide you with the information you need to make an informed decision about working with ITS.
What services does ITS offer?
ITS offers a broad selection of advanced business operational solutions that are designed to help their clients optimise their processes and enhance their decision-making capabilities. They provide customised solutions that align with their clients' individual needs and assist them in attaining their corporate goals.
What is the importance of cyber security for operational technology?
At ITS, we recognise the importance of cyber security for your operational technology (OT) systems that control and monitor critical operations. With our cybersecurity solutions, clients can protect their critical assets from cyber attacks, maintain operational integrity, and ensure business continuity.
What are digital twins, and how can they help businesses?
ITS provides digital twin solutions in partnership with ICONICS. Digital twins are data-driven replicas of real-world objects that provide valuable insights and analytics to optimise operations. With the help of VR wearable devices, businesses can create an immersive user experience that allows their staff to walk around the digital twin and use it for development activities without the need to change actual plant operation – a Try Before you Buy option, Digital Twins also provide improved training options and can be used to enhance safety.
Which industries are our business operational solutions best suited to?
Our solutions cover many industries, but our focus is on regulated industries such as Life Sciences, Chemical / Manufacturing and Power and Energy, including Nuclear and food manufacturing regulation. The easy answer is – call us we’ll be honest, if we’re not your best supplier, we’ll say so.
UPCOMING TRAINING COURSES
Check out what training is happening next.
GAMP® 5 Training - Fundamentals of GAMP® 5 Guidance
Duration: 1 Day
Attendee Slots: 10 Places Left
Understanding Validation Training (1 Day)
Duration: 1 Day
Attendee Slots: 10 Places Left
Understanding Validation, GAMP® 5, 21 CFR Part 11 and Data Integrity Training Programme
Duration: 3 days
Attendee Slots: 10 Places Left
At ITS we have more courses and dates available please see the full calendar.
Off the shelf solution in relation to personnel changing parameters. Can’t thank you enough, for ITS’ dynamic and helpful thinking so far.
Great training and it suited everyone’s needs from basic to advanced. Instructor was patient and did well with our broad range of skill levels. Training materials were also very good. Overall very enjoyable.
I just wanted to give credit to your team that have been working at the site this week. It has been challenging for the team. However, they worked closely with the terminal operations to ensure a minimum of disruption to the operation with extensive testing undertaken. I have received excellent feedback from my team on the commitment to safety and the continued operation of the terminal. We have arrived at the right outcome due to the high standards set by ITS.
Just three weeks into my new position as Operations Director and an FDA audit leaves me with an uphill struggle to comply with numerous observations for software validation. The guys at corporate send in a US based business that not only couldn’t do the work but departed leaving my systems severely compromised.
One of my larger clients suggest I talk to ITS. After a few brief exchanges with Malcolm I am confident that he and his team has the "where with all" to get the job done and in a time frame to beat the FDA re-audit. My confidence was well placed. Working incredible hours to complete ahead of plan Malcolm and the guys ITS saved the day. FDA re-audit, zero observation, clean bill of health.
Our two businesses formed a long and mutual beneficial relation over many years. I cannot recommend Malcolm personally and ITS highly enough.
Excellent support from ITS. Have gone above and beyond. We have been entered into an internal system that specifies we have provided an excellent service. For when others with the business are looking for suppliers.
I would like to thank you on behalf of Yara for the excellent service your company provided. We needed urgent hep and you delivered.